Action Plan A-Business Centric Reforms

SNo Area Sub-Area Reform Details Compliance Status
72 Land Administration
and Transfer of Land and Property
(Business)
 Property Registration Implement a system to trigger the mutation/name change as soon as the property is registered at sub registrar office for the following processes:
i. Mutation at land records office
ii. Name change at Municipal Corporation for property tax
iii. Name change in Electricity and Water bills
 		Complied
73 Property Registration Publish an online dashboard in public domain with following features:
i. Clearly publish the data on number of applications received and granted for mutation (at land records, utilities and ULBs), and the time taken to grant approvals/certificate
ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned
Complied
147 Obtaining
Utility Permits
(Business)		 Obtaining Electricity connection States to have a system that allows online application submission,payment
and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online		 Complied
148 Obtaining Electricity connection Reduce the number of mandatory documents required for obtaining the electricity connection to:
i. proof of identity of the user
ii. proof of ownership/occupancy (in case of owned/leased premise)
iii. authorization document (in case of firm or company)		 Complied
149 Obtaining Electricity connection Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain Complied
150 Obtaining Electricity connection Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle Complied
151 Obtaining Electricity connection Discoms to notify customers of planned outages (maintenance and load shedding) for next 1 month in advance Complied
152 Obtaining Electricity connection Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no Right of Way (RoW) is required) and in Fifteen days where RoW is required from concerned agencies Complied
153 Obtaining Electricity connection Publish an online dashboard in public domain with following features:
i. Clearly publish the data on number of applications received and granted, and the time taken to grant approvals/certificate
ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned
 Complied
154 Obtaining Electricity connection Design an online system for e-payment of bills on the portal of the discoms Complied

Action Plan B- Citizen Centric Reforms

SNo Area Sub-Area Reform Details Compliance Status
273 Online Single Window System (Citizen)
Online single window system (Utility Permits) Ensure that the following service is provided through the online single window system - Electricity Connection Complied
306 Obtaining Utility Permits (Citizen)
Obtaining Electricity connection States to have a system that allows online application submission, payment and tracking of status without the need for a physical touch point for document submission for new electricity connection and mandate that all applications are submitted online Complied
307 Obtaining Electricity connection Reduce the number of mandatory documents required for obtaining the electricity connection to:
i. proof of identity of the user
ii. proof of ownership/occupancy (in case of owned/leased premise)
iii. authorization document (in case of firm or company)		 Complied
308 Obtaining Electricity connection Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain Complied
309 Obtaining Electricity connection Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle Complied
310 Obtaining Electricity connection Discoms to notify customers of planned outages (maintenance and load shedding) for next 1 month in advance Complied
311 Obtaining Electricity connection Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no Right of Way (RoW) is required) and in Fifteen days where RoW is required from concerned agencies Complied
312 Obtaining Electricity connection Publish an online dashboard available in public domain with the following features:
i.Clearly publish the data on number of applications received and granted, and the time taken to grant approvals/certificate
ii.Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned		 Complied
313 Obtaining Electricity connection Design an online system for e-payment of bills on the portal of the discoms Complied